Local MP Mark Pawsey has thanked staff and volunteers at Citizens Advice in Rugby for providing constituents with the advice and support they need to solve their problems.
At an event in Parliament on Tuesday 16 June 2015 Mark met people from across the Citizens Advice service (pictured). He also learnt about the invaluable insight local Citizens Advice have about problems experienced by their constituents.
Rugby Citizens Advice provides free confidential and impartial advice to people in Rugby face to face and over the telephone. There is also a national website providing advice online, over email and via a web chat from www.citizensadvice.org.uk.
Common issues reported to the local Citizens Advice include queries about benefits, debt problems, employment and housing.
Nationally the Citizens Advice service helps 2.5 million people a year with 6.2 million issues.
Evidence from the charity shows Citizens Advice helps to solve two in three people’s problems. Where problems can’t be fully resolved Citizens Advice will work with relevant local and national organisations to help sort out systemic issues.
Mark said:
“Rugby Citizens Advice does a great job in helping people solve their problems, and developing the skills and confidence people need to help themselves. As your local Member of Parliament, I’m keen to work closely with Citizens Advice to make sure people get access to the help they need and tackle any local issues together.
Mark continued:
“Volunteers are the bedrock of the Citizens Advice service. I’d like to thank the people in Rugby who give up their own time to help others and recognise their contribution to our local community.”